As we approach the festive season, we want to ensure our clients are fully informed of our opening hours and know how to reach us should they need support during this period.
Festive Office Hours
Our offices will be operating on reduced hours over the Christmas and New Year period. During this time, some locations may be closed, with our teams working remotely to continue providing support.
Opening hours for the 2025 festive period:
- Wednesday 24 December: 9:00am – 1:00pm
- Thursday 25 December: Closed
- Friday 26 December: Closed
- Monday 29 December: 10:00am – 3:00pm
- Tuesday 30 December: 10:00am – 3:00pm
- Wednesday 31 December: 10:00am – 3:00pm
- Thursday 1 January: Closed
- Friday 2 January: Normal office hours resume.
Emergency Claims Support
For emergency claims, please contact Aviva directly on: 0345 0307766.
Thank You
We appreciate your continued support and wish you a safe and enjoyable festive season. If you have any questions regarding our holiday hours or need help at any time, please don’t hesitate to contact us.

